Terms and Conditions

After purchasing, I will reach out to you within 24-48 hours to schedule your phone consultation. I usually can schedule your call within 5-7 days of your purchase.

While I respect every family’s personal sleep decisions, by purchasing a consultation with Sleep Baby, you’re agreeing to follow the UK current guidelines for safe sleep. For more information visit The Lullaby Trust - Safer sleep for babies, Support for families.

All references to the ‘sleep consultant’ refers to Sara Davies, owner and operator of the Sara Davies Sleep company.
As a parent accepting the customised sleep plan from Sara Davies Sleep Consultant:

The Client hereby employs SARA DAVIES to perform the following services in accordance with the terms and conditions set forth in this Agreement. SARA DAVIES will confer with the Client about any concerns relating to the sleep plan agreed upon with the Client, including its implementation and management. Details of which consultation package is to be purchased are agreed upon by the Client and SARA DAVIES via email before invoicing.

Terms of Agreement

SARA DAVIES will provide a consultation to the Client regarding the implementation of healthy sleep habits for the Client’s child including the following services for the consulting package purchased. Following the initial phone consultation, the Client will receive any customized sleep plans or other documentation included with their purchased consult via email within 48 hours, unless otherwise agreed to between SARA DAVIES and the Client. The Client agrees to follow the plan using their best judgment and commit to working with SARA DAVIES for a two-week period to establish healthy sleep habits for the Client’s child unless otherwise agreed to between SARA DAVIES and the Client. SARA DAVIES reserves the right to terminate the Agreement at any time with or without full or partial refund if the Client breaches any of the terms of this Agreement or if it appears to the Consultant that the Client or another individual in the Client's household is not following the Sleep Plan prepared by the Consultant.

Consulting with Client’s health care provider. 

The Client agrees to consult with the Client’s paediatrician or family physician (“health care provider”), about the Client’s intention to sleep train prior to implementing the sleep plan if the Client has any questions regarding their child's health. It is the Client’s responsibility to be sure that any underlying medical conditions that may be causing sleep problems (including, but not limited to, sleep apnea, ear infection, allergies, and asthma) have been ruled out as well as to ensure that the health care provider has advised that the Client’s child is healthy. If it is the Client's desire to stop night time feedings, the Client should be sure that doing so is okay with their child's healthcare provider. The Client agrees to notify SARA DAVIES of any changes to the child's health during the sleep training process as sleep training should not be implemented for a child who is ill or has an underlying medical condition that affects sleep.

Liability and Disclaimer. 

The information provided by SARA DAVIES is neither intended nor is implied to be a substitute for professional medical advice. This consultation is intended as an educational service only. The Client is advised to always seek the advice of a physician or other qualified health care provider with any questions regarding a medical condition or the health and welfare of the Client’s child. SARA DAVIES will use reasonable efforts to include up-to-date and accurate information in consults, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. SARA DAVIES shall not be liable for any damages or injury resulting from the Client’s access to, or inability to access the information discussed, or from the Client’s reliance on any information provided by SARA DAVIES. This consultation may provide references to outside materials and resources but SARA DAVIES will have no responsibility for the content of such other references and shall not be liable for any damages or injury arising from that content. Any references provided by SARA DAVIES are provided as merely a convenience to the user.

Payment to SARA DAVIES

SARA DAVIES will be paid the flat rate of for the work that will be provided in accordance with this Agreement. SARA DAVIES will provide an invoice outlining all services to be rendered and collect payment in full before the initial consultation with the Client. The Client will have the option to seek additional support from SARA DAVIES if desired at a rate dependent upon the level of support being sought.
           a. Cancellations – any consultation cancelled within 24 hours of the scheduled first meeting time for any reason other than a death in the immediate family, will not be eligible for a refund.
           b. Rescheduling – the Client has up until 24 hours of the scheduled first meeting time to reschedule their consultation without penalty. Consultations rescheduled within 24 hours of the scheduled first meeting time for any reason other than a death in the immediate family, may not be eligible for a refund.

Term and Termination. 

This Agreement shall remain in full force and effect until the conclusion of services provided unless earlier terminated by SARA DAVIES for any reason upon not less than ten (10) business days’ notice given to the Client. Notwithstanding any such termination expense reimbursement payable to SARA DAVIES by the Client as provided herein shall be paid promptly in accordance with this Agreement. Such termination shall not include a refund in any form.

Refund 

Refunds are at the sole discretion of SARA DAVIES. The invoiced amount paid by the Client is generally considered non-refundable.

Non Guarantee

SARA DAVIES does not offer any guarantees related to the effectiveness of services. Results are entirely dependent on commitment from caregivers to follow consistently the plan outlined by SARA DAVIES. SARA DAVIES cannot guarantee results, as many things impact sleep, including but not limited to illness, teething, sleep environment, visitors, traveling, inconsistent reinforcement, and growth spurts.

Confidential Information

SARA DAVIES agrees that any information received from the Client during any furtherance of her obligations in accordance with this agreement which concerns the personal, financial, or other affairs of the Client will be treated by SARA DAVIES in full confidence and will not be revealed to any other persons or organizations without the written consent from the Client.

Parent Commitment and Communication

The Client understands that their commitment to this process is absolutely necessary in order to see the results they are hoping for in regard to their child’s sleep. The Client agrees to follow current UK recommendations on safe sleep practices. The Client understands that SARA DAVIES encourages and enjoys updates from them and that it is their responsibility to correspond with SARA DAVIES. The Client promises to bring up any concerns, doubts, or confusion in regard to the sleep plan developed with SARA DAVIES and as soon as possible so the Client and SARA DAVIES may address them constructively and work together to achieve the goals set forth in the consultation.

            a. The Client must prioritize sleep and follow recommendations given by SARA DAVIES in order to see results. The Client is responsible for being consistent with sleep times, methodology, approach, and follow through in order to see results. SARA DAVIES does not offer any guarantee regarding sleep goals or results as the Consultant is only one half of the partnership, the Client is the other. We work together to achieve success.
             b. The Client understands that SARA DAVIES is generally available to answer questions on weekdays during the business hours (9 am – 9 pm at the Consultant’s local time) and that correspondence received during holidays, Saturdays, or Sundays may be answered the next business day. If the Client is needing guidance, the Client should first use their own best judgement and second text or email their Consultant with SARA DAVIES so that they may be assisted as promptly as possible (with the understanding that text messages or emails received between 9am and 9pm (Consultant’s local time) will be answered within 24 hours, as quickly as possible for the individual Consultant). The Client understands they should use their best judgment while waiting for a response from SARA DAVIES, and should use their best judgment at all times during the sleep training process.

Professionalism and Courtesy
 SARA DAVIES agrees to treat all Clients with respect and kindness especially given the sensitive nature of sleep and family. The Client agrees to maintain professionalism and respectfulness towards the Consultant in all their communications. This includes but is not limited to: no cursing or yelling at the consultant, calling names, or disparaging their professional opinions and work.

Signature 

Both the Client and SARA DAVIES agree to this Agreement. By paying the invoice received by the client you are stating: Client: I, the undersigned client, hereby warrant that I am competent to contract in my own name. I confirm that I have read the herein Agreement prior to its execution and I am fully familiar with the contents thereof. This Agreement shall be binding upon me and my legal representatives and assigns. I agree to the terms and conditions of this contract.

Indemnification
To the full extent allowed by law, the Client shall fully protect, defend, indemnify and hold SARA DAVIES harmless against and from any and all claims, losses, damages, judgments, expenses or costs, including attorney’s fees and costs of investigation, incurred by it or to which it may become subject, resulting from breach of any term, representation, provision or condition of this Agreement.

Validly Existing Agreement. 
By receiving payment of the Client’s invoice SARA DAVIES agrees to the terms and conditions of this contract.

Entire Agreement.
This Agreement constitutes the entire agreement between the Parties and supersedes all prior oral and written agreements between the Parties hereto with respect to the subject matter hereof.  Neither this Agreement nor any provision hereof may be changed, waived, discharged or terminated orally, except by a statement in writing signed by the party or Parties against whom enforcement or the change, waiver discharge or termination is sought.

Non-Waiver
The failure of any party to insist in any one or more instances upon performance of any terms or conditions of this Agreement or the granting of concessions shall not be construed as a waiver of future performance of such or any other term, covenant or condition.

Venue
This Agreement shall be governed by and construed in accordance with the laws of the UNITED KINGDOM.